Java Support Engineer

Java Support Engineer
Viseu
Viseu, Viseu District, Portugal

Prime
IT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services.

Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies.

We are looking for a Java Support Engineer for this project!

Responsibilities:

• Support the Customer Success team in installing, configuring, and customizing the product for clients.
• Diagnose, investigate, and resolve technical issues, including Rabbit
  MQ message flows and Java-based components.
• Assist with environment setup and tuning, including property files and
  - specific configurations.
• Monitor and support production systems, ensuring stability, performance, and fast incident resolution.
• Act as a technical consultant for customers, ensuring a
  - class onboarding and support experience.

What are we looking for?

• Strong experience in troubleshooting, debugging, and configuring systems built on Java (even without active development).
• Solid knowledge of technologies such as Rabbit
  MQ, Zookeeper, Cassandra, Docker, or Ansible.
• Excellent
  - solving abilities, especially in complex,
  - performance production environments.
• Strong communication skills in English and ability to interact directly with international clients and teams.
• Technical background with understanding of the software lifecycle and the ability to act as a technical consultant.

What do we offer?

• Integration into an international company with a presence in over 50 cities worldwide;
  
  
• Continuous training in the latest and most innovative technologies – Prime Academy;
  
  
• Career guidanceand progression.

? Send us your CV and join the Prime team!