Join Our Portugal Team: German-Speaking Support & Content Moderator Role Lisboa

Join Our Portugal Team: German-Speaking Support & Content Moderator Role
Lisboa
Lisboa, Portugal

col-wide
Job Description:

URGENT HIRING WELCOME BONUS:3, 000 euros (for German market, available until July 31st)

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)

Language Requirements: German (C1+) + English (B2+)

Contract Type: Full-time, Shifts (including weekends if required)

Relocation Support: Available for eligible candidates

About the Role

Are you fluent in German and ready to join a leading global customer experience team in Porto? Were hiring motivated professionals to work in
Customer Support and Content Moderationroles across various international projects and platforms.

You'll provide user support and ensure content compliance, working alongside a diverse,
- performing team in a dynamic and international environment.

What Youll Do

Customer Support:

Respond to inquiries via phone, email, or chat

Assist with troubleshooting and issue resolution

Provide accurate product and service information

Maintain excellent customer satisfaction levels

Content Moderation:

Review and evaluate
- generated content

Enforce compliance with platform policies

Escalate complex cases to specialized teams

Ensure content quality, objectivity, and safety

What Were Looking For

German fluency (C1 or higher)

English proficiency (minimum B2)

EU citizenship or valid residence/work permit in Portugal

Strong communication and interpersonal skills

Availability to work
- site in Porto

Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

EU ID or Passport

Portuguese Residence Card

Manifestação de Interesse (SEF proof of registration)

Visa holders (eligibility confirmed case by case)

If you're a
German speaker looking to advance your career in Portugal, join us in
Porto or Lisbonand become part of a collaborative and multicultural team. Apply today!