Join our Talent Pool: Customer Service French Speaker – Lisbon Lisboa

Join our Talent Pool: Customer Service French Speaker – Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Are you ready to start your career abroad?

Become part of an international team in Lisbon and help customers have the most enjoyable and easy experience. Assist clients via different channels, provide product information, and build strong relationships in a multicultural environment.

Your responsibilities

• Assist customers with their requests via email, phone, and live chat.
• Collect and update customer data in the system.
• Provide product information (subscriptions, payments, technical details).
• Ensure customer satisfaction by responding in a professional and friendly manner.

Your profile

• EU citizenship or valid Portuguese residency card.
• Native level of French and good English skills (B2+).
• Strong communication and listening skills.
• Interest in new technologies and customer support.
• Professional, attentive, and committed to excellence.

What’s in it for you?

• Contract: Fixed-term, renewable annually.
• Working hours: Full-time, 40h/week, rotating shifts.
• Salary conditions (2 options):
  • With accommodation (shared flat, all bills included): €1, 040 gross/month
  • Without accommodation: €1, 240 gross/month

Relocation package for international candidates

• Reimbursement of flight expenses after 9 months.
• Airport
  - up upon arrival.
• Annual return flight to your home country (within the EU).
• Support with paperwork, opening a bank account, and more.

Extra perks

• Private health insurance after 6 months (in addition to the standard coverage).
• Free Portuguese lessons, cooking classes, sports activities, and social events.
• 22 paid holidays plus Portuguese public holidays.
• Real career opportunities in different career paths.