Junior Application Production Support Lisboa

Junior Application Production Support
Lisboa
Lisboa, Lisboa, Portugal

Prime
IT is an international company with more than 18 years of experience delivering the best solutions in a wide range of services: Team Extension, Team-as-a-Service, Managed Services, Nearshore and Custom Software Development.

We operate in 3 main sectors – IT, Telecom & Engineering – and have a team of more than 2360 Primers involved in the development of projects all across the globe.

With 20 offices, 2 Talent Hubs (Brazil and Vietnam) and a presence in over 25 cities worldwide, we enhance our partners’ businesses with a different attitude based on the highest quality standards, the most advanced technology, and the best professionals in the sector.

LISBOA | PORTO | MADRID | BARCELONA | PARIS | LYON | NANTES | LILLE | AIX-EN-PROVENCE | BORDEAUX | GRENOBLE | TOURS | TOULOUSE | MILANO | GENÈVE | KATOWICE | WARSZAWA | WROCŁAW | FRANKFURT AM MAIN | LONDON

Main tasks:

• Resolving incidents;

• Answering user requests;

• Monitoring production environments;

• Developing a good understanding of the existing application (functional and technical);

• Continuous Improvement mindset - Automation of existing processes suggestions

Technical skills:

• Recent graduates (until 3 years experience)

• Linux/Unix - Expert

• SQL - Expert

• ITIL - Practice

• Observability/Monitoring tools - Practice

• Ansible - Practice