Junior Application Support Consultant (CMS/SQL)

Junior Application Support Consultant (CMS/SQL)
Lisboa
Porto Salvo, Lisboa, Portugal

Emagine is currently looking for a Junior Application Support Consultant (CMS/SQL) to join a
- term assignment with one of our international clients in the automotive finance sector. This is a strategic opportunity for recent graduates or junior profiles who want to start a career in IT, supporting Contract Management Systems (CMS) within a leading multinational environment.

The selected professional will work directly with Miles, a widely used Contract Management System in the automotive finance industry, supporting configuration activities, SQL-based adjustments, incident resolution, and collaboration with business and technical teams across Europe.

Your main responsibilities:

- Translate business requirements into functional specifications for CMS applications, including Miles.

- Configure and customize Miles CMS functionalities to optimize business workflows.

- Perform SQL-based configuration tasks and data manipulation to support system operations.

- Monitor application performance and proactively address availability or stability issues.

- Investigate and resolve incidents, service requests, and defects in a timely manner.

- Facilitate knowledge transfer and deliver basic training sessions to
- users.

- Participate in
- gathering workshops and alignment sessions with stakeholders.

- Coordinate release activities, including planning, scheduling, and documentation.

- Support system testing activities and ensure proper tracking of defects.

- Maintain documentation for configurations, processes, and releases.

You bring:

- Bachelor’s or Master’s degree in Information Systems, Software Engineering, Business Informatics, Management, Economics, Finance, or a related area.

- Interest in building a career in IT applications, functional analysis, or system configuration.

- Basic to intermediate knowledge of SQL (academic experience accepted).

- Curiosity or initial knowledge about CMS platforms, such as Miles (training provided).

- Familiarity with tools such as Jira, Confluence, and MS Office 365.

- Understanding of software development lifecycles and functional analysis principles.

- Ability to work effectively in Agile frameworks such as SAFe, Scrum, or Kanban.

- Strong analytical skills and attention to detail.

- Good communication and teamwork skills.

- Fluency in English and Portuguese.