Junior Application Support Engineer Aveiro

Junior Application Support Engineer
Aveiro
Aveiro, Aveiro District, Portugal

We value our coworkers training. We are proud to offer personalized coaching, constant training, exciting challenges and career development. We award effort, competence and merit. If you have ambition to learn more, if you are not lacking spirit of initiative, you are passionate for what you do and you want to work in innovating projects resorting to the most recent technologies, join us! We have a place for you here.

“

I came to Crossjoin for an internship because I like performance challenges. It was a year of great learning and I even had the chance to follow, outside the country, the projects i participated in. I feel valued and I always have a great support from the teams I'm part of. I'm sure I have chosen the right company for my career!

“

I'm at Crossjoin for the distinct culture and methodology, for allowing me to engage in the most diverse projects while benefiting my professional development.

Location

Employment Type

Full time

Location Type

Hybrid

Department

Performance

Deadline to Apply

October 31, 2025 at 12:00 AM GMT

Crossjoin Solutions, founded in 2009, is a Portuguese IT company serving over 30 clients across Europe, Latin America, and North America. Through our services, we support tens of millions of consumers in numerous countries worldwide. .

We provide consulting services across a broad range of sectors reliant on information systems, including banking, insurance, healthcare, automotive, finance, and telecommunications. Our expertise covers
-
- end performance optimization, enterprise testing, major incident troubleshooting and resolution,
- stack architecture advisory, continuous integration, deployment acceleration, and infrastructure managed services.

What You Will Do: Application Support & Cloud Operations

This is a
- on trainee role where you will directly contribute to the stability and performance of our core applications. As a key member of our technical support team, you will develop critical skills in
- solving and learn to ensure a seamless experience for our users. Your primary responsibilities will include:

Incident Management & Triage: Act as the first point of contact for technical incidents. You will monitor application health using
- standard tools, perform initial analysis to categorize and prioritize issues, and collaborate with senior engineers to ensure swift resolution.

Cloud & Infrastructure Operations: Gain practical experience with leading cloud platforms like AWS and Azure. You will perform routine system health checks, support application deployments, and learn the fundamentals of managing a modern,
- scale cloud infrastructure.

Collaborative Troubleshooting: Work closely with development, application, and network teams to investigate and resolve complex technical issues. You will actively participate in
- incident reviews, contributing to root cause analysis and preventative strategies.

Knowledge & Skill Development: We are committed to your professional growth. You will participate in structured training, contribute to our technical documentation, and continuously develop your skills in emerging cloud and application support technologies.

Position Requirements

The ideal candidate will have a strong academic foundation and a genuine enthusiasm for technology. Key qualifications include:

A Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related technical field.

Foundational knowledge of Fullstack programming concepts (specifically Java and Angular).

Familiarity with both SQL and No
SQL database concepts.

Availability to work different shifts.

Proficiency in written and spoken English for effective team collaboration.

Preferred Qualifications

While not mandatory, experience or familiarity with the following areas will be considered a strong asset for this role:

An understanding of containerization concepts (e. g. , Kubernetes).

Basic familiarity with cloud computing platforms (e. g. , Azure, AWS).

Exposure to CI/CD and automation concepts (e. g. , Azure Dev
Ops, Jenkins).

We offer:

Integration in a dynamic,
- oriented and cooperative team;

Health Insurance extensible to the family;

Crosser Assistance Program (Psychology, Psychosocial, Financial, Legal and Nutrition consultations);

Career Plan transversal to the entire company;

Monthly gym subscription;

Team-building events.

With the submission of your application you authorise the treatment and storage of your personal data within Crossjoin Solutions, Lda database for this recruitment process and/or other future opportunities.

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