Junior Application Support Engineer Almada

Crossjoin Solutions, founded in 2009, is a Portuguese IT company serving over 30 clients across Europe, Latin America, and North America. Through our services, we support tens of millions of consumers in numerous countries worldwide.

We provide consulting services across a broad range of sectors reliant on information systems, including banking, insurance, healthcare, automotive, finance, and telecommunications. Our expertise covers
-
- end performance optimization, enterprise testing, major incident troubleshooting and resolution,
- stack architecture advisory, continuous integration, deployment acceleration, and infrastructure managed services.

What You Will Do: Application Support & Cloud Operations

This is a
- on trainee role where you will directly contribute to the stability and performance of our core applications. As a key member of our technical support team, you will develop critical skills in
- solving and learn to ensure a seamless experience for our users. Your primary responsibilities will include:

• Incident Management & Triage: Act as the first point of contact for technical incidents. You will monitor application health using
  - standard tools, perform initial analysis to categorize and prioritize issues, and collaborate with senior engineers to ensure swift resolution.
• Cloud & Infrastructure Operations: Gain practical experience with leading cloud platforms like AWS and Azure. You will perform routine system health checks, support application deployments, and learn the fundamentals of managing a modern,
  - scale cloud infrastructure.
• Collaborative Troubleshooting: Work closely with development, application, and network teams to investigate and resolve complex technical issues. You will actively participate in
  - incident reviews, contributing to root cause analysis and preventative strategies.
• Knowledge & Skill Development: We are committed to your professional growth. You will participate in structured training, contribute to our technical documentation, and continuously develop your skills in emerging cloud and application support technologies.

Position Requirements

• A Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related technical field.
• Foundational knowledge of Fullstack programming concepts (specifically Java and Angular).
• Familiarity with both SQL and No
  SQL database concepts.
• Availability to work different shifts.
• Proficiency in written and spoken English for effective team collaboration.

Preferred Qualifications

• An understanding of containerization concepts (e. g. , Kubernetes).
• Basic familiarity with cloud computing platforms (e. g. , Azure, AWS).
• Exposure to CI/CD and automation concepts (e. g. , Azure Dev
  Ops, Jenkins).

We offer:

• Integration in a dynamic,
  - oriented and cooperative team;
• Health Insurance extensible to the family;
• Crosser Assistance Program (Psychology, Psychosocial, Financial, Legal and Nutrition consultations);
• Career Plan transversal to the entire company;
• Monthly gym subscription;
• Team-building events.

Crossjoin Solutions is an equal opportunities employer.