Junior Customer Service (German) Porto

Junior Customer Service (German)
Porto
Porto, Porto District, Portugal

Key Responsibilities:

• Provide customer service via phone, email, or chat.
• Assist customers with inquiries, concerns, and
  - related questions.
• Ensure timely and effective resolutions to customer issues.
• Maintain accurate records of customer interactions.
• Collaborate with the team to improve customer service processes.

Qualifications:

• Languages Required: Fluent German (written and spoken).
• Experience: Previous customer service experience is a plus but not mandatory.
• Skills: Strong communication skills,
  - solving abilities, and a
  - first attitude.
• Availability: Must be available to work Monday to Friday with the potential for future shift work.

Benefits:

• Competitive salary with a €450 Language Bonus paid in 12 monthly installments.
• Meal Allowance: €7. 63 net per working day.
• Transport Allowance: Not provided.