Junior French Customer Service Lisboa

Junior French Customer Service
Lisboa
Lisboa, Lisboa, Portugal

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Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist with
  - related questions, order concerns, and technical support issues.
• Escalate complex issues to the relevant team when necessary.
• Ensure customer satisfaction by delivering accurate solutions and personalized assistance.
• Accurately document customer interactions and resolutions in the CRM system.

Requirements

• Fluent in French (C2 level) with strong communication skills in English (minimum B2 level).
• Excellent
  - solving abilities and attention to detail.
• Flexibility to work on a rotational shift schedule, including weekends and public holidays.
• No prior experience required – ideal for
  - level candidates!
• Must be available to work
  - site in Lisbon.

What We Offer

• Competitive salary with an attractive benefits package.
• Private health insurance.
• Paid training to support your success in the role.
• A diverse and supportive team environment.
• Opportunities for career advancement and growth within the company.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Technology, Information and Media