Junior French Customer Support In Lisbon Lisboa

Junior French Customer Support In Lisbon
Lisboa
Lisboa, Lisboa, Portugal

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Junior French Customer Support in Lisbon, Lisboa

Client:

Cross Border Talents

Location:

Lisboa, Portugal

Job Category:

Other

-$0-0/monthly

EU work permit required:

Yes

Job Views:

4

Posted:

19. 04. 2025

Expiry Date:

03. 06. 2025

Job Description:

Key Responsibilities:

• Provide excellent customer support to French-speaking customers via phone, email, and chat
• Address and resolve customer inquiries related to products, services, and accounts in a timely manner
• Troubleshoot customer issues and escalate when necessary to appropriate departments
• Ensure customer satisfaction by following up on inquiries and maintaining effective communication
• Accurately update and manage customer accounts and interactions in the system
• Collaborate with team members and management to maintain a high standard of customer care
• Work flexible hours, including early and night shifts, with consecutive days off whenever possible

Requirements:

• C1 level of English (written and spoken) for internal communication
• Previous experience in customer service is a plus
• Strong communication and
  - solving skills
• Ability to manage multiple customer inquiries simultaneously
• Tech-savvy and comfortable working with customer support tools and systems
• Flexibility to work rotational shifts (early and night shifts) and meet business needs

What We Offer:

• Competitive salary package
• Training and support for career development
• Dynamic and friendly work environment
• Opportunities for advancement within the company

Urgent position – Apply now and become part of our
- growing team!

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