Junior Integration Support Engineer (Fully Remote) Porto

Overview

Junior Integration Support Engineer (Fully Remote)

We are looking for a Junior Integration Support Engineer to provide technical support to our Solutions Architect in building and maintaining integrations with our partners. This role focuses on the configuration, testing, and documentation of APIs, while also contributing to solution analysis and project coordination. It's an excellent opportunity for a junior professional to gain
- on exposure to modern API technologies, work closely with
- functional teams, and grow into a more senior technical role.

What You Will Do

• API Management & Testing: Set up and maintain
  - specific API sample collections in tools such as Postman and Graph
  QL Playground
• API Management & Testing: Analyze
  - party REST and Graph
  QL APIs as part of the discovery process for new integrations
• API Management & Testing: Adjust API request/response payloads to align with evolving product features or
  - specific requirements
• API Management & Testing: Perform regular validation of new and existing product APIs to ensure functionality and quality
• Technical Documentation: Create and maintain clear,
  - level API documentation for both internal and partner use
• Technical Documentation: Develop and maintain workflow diagrams and charts (e. g. , using Mermaid) to illustrate integration processes and data flows
• Solution Support & Quality Assurance: Assist in reproducing and investigating technical issues reported by partners, comparing behavior across different environments (e. g. , dev vs. UAT)
• Solution Support & Quality Assurance: Prepare test data and scenarios (e. g. , endorsements, cancellations) to support solution design and analysis activities
• Solution Support & Quality Assurance: Support the technical setup and preparation for
  - facing product demonstrations
• Coordination & Process Management: Coordinate user access requests and the setup of service accounts for integrations
• Coordination & Process Management: Track the status of technical user stories and tasks in Jira to provide updates for client meetings
• Coordination & Process Management: Follow up with internal teams (Product, Engineering) on action items to gather information for the Solutions Architect

What We Need

• Familiarity with at least one programming language (Node. js, . NET, Java
  Script, or Java)
• Basic knowledge of API concepts (REST, Graph
  QL)
• Hands-on experience with API client tools such as Postman
• Detail-oriented and systematic approach to
  - solving
• Strong organizational and communication skills
• Ability and eagerness to learn new technical concepts quickly

Preferred (Nice-to-Have) Qualifications

• Familiarity with project tracking software (e. g. , Jira)
• Experience creating technical diagrams or documentation

Key Learning & Development Opportunities

• Gain exposure to the
  -
  - end lifecycle of enterprise software integrations
• Develop practical expertise in modern API technologies and integration patterns
• Receive direct mentorship from a Solutions Architect, offering insight into technical solution design
• Build skills in technical analysis, quality assurance, and
  - functional collaboration

Why You-'ll Love Working Here

• International Environment
• Competitive remuneration package
• 15 Days Annual Leave
• Annual Performance Bonus
• Health Insurance
• Remote Work Allowance
• Anniversary Bonus
• Company activities and events
• Learning and development plan

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Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting

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