Junior Italian Customer Support Lisboa

Junior Italian Customer Support
Lisboa
Lisboa, Lisboa, Portugal

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Talents

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Talents

• Respond to customer inquiries via email, phone, and chat in a professional and timely manner.
• Assist customers with product features, order issues, and technical troubleshooting.
• Escalate complex issues to the appropriate team when needed.
• Ensure a high level of customer satisfaction by providing personalized support.
• Maintain accurate records of customer interactions in our CRM system.
  
  
  

• Respond to customer inquiries via email, phone, and chat in a professional and timely manner.
• Assist customers with product features, order issues, and technical troubleshooting.
• Escalate complex issues to the appropriate team when needed.
• Ensure a high level of customer satisfaction by providing personalized support.
• Maintain accurate records of customer interactions in our CRM system.
  
  
  

• Native or fluent in Italian (C2 level).
• Strong communication skills in English (minimum B2 level).
• No prior experience required –
  - level candidates are welcome!
• Positive attitude and willingness to learn.
• Ability to work
  - site in Lisbon.
  
  
  

• Competitive base salary.
• Comprehensive benefits package, including private health insurance.
• Relocation assistance (if applicable).
• Paid training to help you succeed in your new role.
• A vibrant and multicultural work environment.
• Opportunities for career growth within the company.
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Technology, Information and Media

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