Key Account Junior Lisboa

Overview

This role is responsible for developing and executing strategic customer plans, ensuring strong
- functional alignment and high service standards. It also involves nationwide store visits, forecasting, and close collaboration with key stakeholders.

Responsibilities

• Ensure the effective execution of the customer plan.
• Deliver consistently high standards of customer service, including
  - day response and resolution of issues within agreed timelines.
• Maintain a clear understanding of the customer's
  - making process, identifying key stakeholders and building strong relationships accordingly.
• Foster internal
  - functional alignment with the account to achieve volume and profitability targets.
• Create and regularly update the store database for the assigned account.
• Provide accurate forecasting to support production planning.
• Manage all administrative tasks related to the customer.
• Conduct weekly store visits across the country to ensure compliance with account plans.
• Evaluate the effectiveness of all key customer activities outlined in the plan.

Qualifications

• Bachelor's degree in Business, Economics, or Engineering, with a strong interest in management and commercial functions.
• 1-2 years of experience in FMCG, management consulting, marketing, or sales.
• Fluency in English, Spanish, and Portuguese, both spoken and written.
• Advanced proficiency in MS Office.
• Strong results orientation, with excellent planning and coordination skills.
• Proven ability to influence, negotiate, and build strong professional relationships.

Job Offer

• Opportunity to take ownership of strategic customer planning and execution, with direct impact on business performance and visibility across the organization.
• Chance to develop strong
  - functional collaboration and leadership skills through nationwide field execution and close interaction with key
  - makers.

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Consumer Services