Key Account Manager (f/m/div.)

Company Description

At KEENFINITY, we are a globally leading provider of innovative and professional security and communication solutions. With over 4, 200 employees in more than 50 countries worldwide, our ambition is clear: we offer more than just technology – we secure, connect, and amplify the moments that matter in life.

We’re very passionate about our work environment. Based on values such as trust, appreciation, and accountability, we all work together to shape the future – boldly, customer‑focused and with a strong team spirit.

Job Description

As a Key Account Manager, your contribution to something big includes:

• Developing and maintaining strong relationships with assigned key customers (senior stakeholders) to build trust and partnership.
• Identifying new business opportunities, strengthening existing relationships, and ensuring customer satisfaction.
• Serving as the primary liaison between customers and internal teams to ensure successful delivery of tailored electronic manufacturing solutions that meet client requirements in terms of quality, cost, and delivery.
• Monitoring performance of the key accounts: revenue, margin, customer satisfaction, risk, and forecasting.

Qualifications

• Bachelor’s degree in Business, Sales, Engineering or a related field. An engineering background or strong technical familiarity is a plus for technical industries like electronics.
• Several years of experience in sales/accounts/internal business development – typically 4–5 years or more before entering a full KAM role.
• Strong sales and negotiation skills with commercial acumen. Ability to analyse customer data, market/industry trends, and account performance metrics. Familiarity with CRM systems and account‑planning tools, and technical knowledge of the industry to engage with customer’s technical stakeholders.
• Good project‑ and process‑coordination skills, particularly across internal functions (engineering, supply chain, etc. ).
• Excellent communication skills and the ability to build relationships at senior levels both at the customer and internally.
• Strategic mindset: seeing the broader customer business and how your company can add value over time rather than just transactional selling.
• Customer‑oriented, problem‑solving mindset, resilience when handling complex, long‑term relationships.
• Organisational and planning skills: managing a portfolio of tasks, account plans, multiple stakeholders, and deadlines.

Benefits

• ⚖ Flexible work conditions
• ? Hybrid work system
• ? Exchange with colleagues around the world
• ? ⚕ Health insurance and medical office on site (nutrition, psychology, physiotherapy and general clinic)
• ? Training opportunities (technical training, foreign languages training) & certifications
• ? Opportunities for career progression and continuous professional development
• ? Access to great discounts in partnerships and products
• ? Sports and health related activities (gym)
• ? Free transport from Porto
• ? Free parking lot
• ? Canteen

EEO Statement

Keenfinity is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better.