KYC Coordinator - Lisbon/Porto
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- The primary focus of the Coordinator is to oversee the KYC (Know Your Client) journey of client onboarding and recertification, acting as primary point of contact for KYC and Account Opening matters for a designated Business Group or Territory
- The primary focus of the Coordinator is to oversee the KYC (Know Your Client) journey of client onboarding and recertification, acting as primary point of contact for KYC and Account Opening matters for a designated Business Group or Territory
- Ensure the client receives the highest standard KYC experience: based on business governance, business priority preferences and operational capacity, manage the transversal pipeline. Also, optimize pipeline within a business group and synchronize Next Review Dates of legal entities
- Confirm with Business the entities (including existing and anticipated secondary sites if any) to recertify or to terminate. Also, inform other legal entities of trigger events occurring within the business group
- Ensure that KYC Data Officer uses all available internal and external sources for document collection during gap analysis
- Collect remaining documents from client (including local
- on of secondary sites, if any). Share reusable documents and/or waivers with other legal entities to be onboarded or recertified in a later phase - Communicate effectively the onboarding / recertification status to internal stakeholders and client when needed. Also, act as the correspondent between the client, business and other internal functions all along the KYC process. When applicable, ensure connectivity to relevant client applications while onboarding clients
- Provide assistance to Business for KYC related tasks. Also, handle KYC related inquiries quickly to reduce any delay and/or loss of business and continually seek ways to improve KYC process and client journey by leveraging on client feedback
- Orchestrate efficient and effective coordination with all internal teams: coordinate the whole KYC process of onboarding / recertification / trigger events and business extension, from the request initiation to KYC validation. Also, coordinate joint decisions within business group legal entities when required
- Ensure timely escalation in case of blocks and facilitate resolution actions to address identified risks and blocking points. Also, oversee internal teams involved in KYC process and ensure defined KPIs are met (including lead time)
- Facilitate connection with secondary sites stakeholder (if necessary) to make sure their specificities are taken into account and provide help to Primary Site Senior KYC Officer during validation coordination with other sites
- When applicable, coordinate the whole onboarding process, including account opening, with relevant stakeholders
- Master’s Degree in Economics, Finance, Accounting or Business Management
- Up to 2 years of Experience in Project Management and Consulting, in Banking and Financial Operations and in Client Management
- Knowledge of Compliance - Know Your Client – KYC
- Proficiency in Ms Office Pack Microsoft – Excel and Power
Point - Fluency in English
- Ability to anticipate business/strategic evolution
- Ability to synthetize/simplify
- Client focused
- Communication skills
- Organisational skills
- Leading banking institution
- Our presence in Portugal
- added services to various countries where the BNP Paribas Group also operates.
- International reach
- Retail Banking, a division that brings together all the Group’s retail activities and specialised business lines;
- Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
- Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
- Diversity and Inclusion commitment
- Commitment towards work/life balance
- Remote Working Conditions
- up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
To find out more on why you should join BNP Paribas visit https://bnpp. lk/why-BNP-Paribas-Portugal
- Please note that only applications submitted in English will be considered.
- In case you are selected for this role, further documentation will be requested to support your hiring process.
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
Banking and Financial Services
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Empresa: BNP Paribas CIB Localização: Porto
Porto, Porto District, PortugalPublicado: 9. 8. 2025
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