Level Up in Lisbon: German-Speaking Customer Support Advisor Lisboa

Level Up in Lisbon: German-Speaking Customer Support Advisor
Lisboa
Lisboa, Lisboa, Portugal

Imagine making a real difference at a
- growing video streaming platform. Join an international team in Lisbon's vibrant Alcântara district, where each day brings new connections, learning opportunities, and a chance to shine with your German language skills.

Your Next Adventure Starts Here:

• Feel at home from day one with relocation support -get personal assistance with local admin,
  - hunting tailored to your needs, and a warm welcome to Portugal.
• Intensive onboarding and full training - no contact center experience required!
• Immerse yourself in a modern, collaborative workspace, surrounded by passionate peers and future friends.
• Enjoy a varied role handling customer queries across phone, email, and live chat, troubleshooting, and helping shape the product experience for users around the world.
• Benefit from a robust package of health and life insurance for you, your spouse, and your children.

Enjoy These Premium Perks:

• Meal allowance every working day, plus language and yearly performance bonuses.
• Annual target bonus - be rewarded for making an impact.
• Generous transport allowance and an attractive relocation bonus for those moving to Lisbon.
• Flexible shifts bring balance to your work life, Monday through Saturday, between 7AM and 11PM.

You're a Fit If You:

• Speak German fluently and have solid English skills (minimum B2).
• Thrive in a
  - moving team and love helping people solve problems.
• Understand key customer success metrics.
• Are eager to learn, grow, and work with innovative digital tools every day.

Take the leap into an environment where your ideas matter. Become a customer hero and experience the Lisbon lifestyle to the fullest!