Level Up Your Career: Bilingual Customer Service Role In Vibrant Lisbon! Lisboa

Level Up Your Career: Bilingual Customer Service Role In Vibrant Lisbon!
Lisboa
Lisboa, Lisboa, Portugal

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Job Description:

Are you ready to deliver outstanding customer experiences while growing your skills in an international environment? Our Lisbon-based team is searching for talented communicators to join us supporting a diverse, global customer base.

Key Responsibilities:

Assist customers across email, chat, phone, and social media channels

Deliver clear guidance on account setup, verification, and technical issues

Resolve customer inquiries efficiently and professionally

Build trust through attentive,
- focused communication

Provide feedback to improve our processes

Who You Are:

C1+ Portuguese speaker, with English at B2 level

Comfortable with computers and fast typing (MS Office skills a plus)

Quick to adapt to new technology and software

A true team player with a positive, proactive attitude

Prior customer service experience is welcome but not mandatory

Able to work
- time on 24/7 rotative shifts, including nights and weekends

Strong communicator who can explain complex ideas simply

What We Offer:

Competitive salary and bonuses

Daily meal allowance

Private health insurance after 6 months

Full-time,
- site in Lisbon

Modern, supportive team environment

Opportunities to learn and develop your career

40h/week, 2 rotating days off

Take the next step in your journey. Apply today and join a dynamic international team in the heart of Lisbon!