Linux System Administrator

Linux System Administrator
Lisboa
Lisboa, Lisboa, Portugal

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and
- being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:

• DECSKILL TALENT : We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth.
• DECSKILL BOOST : Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.
• DECSKILL CONNECT : Our team collaborates closely with clients to implement and manage IT infrastructures that generate
  - term value.

At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.

We are looking for an Linux System Administrator !

Responsabilities:

• Managing Incidents, crisis calls, communications and ensure optimal resolution of incidents within SLAS in place.
• Monitoring the application status.
• Monitoring the infrastructure server resources.
• Replying and taking in charge the incoming phone calls or ITSM support/incident tickets.
• Tracking all the incoming requests on the ticketing system.
• Updating the progress of the execution of all tasks in the ticketing tools.
• Assessing the priority of the incoming requests involving the key people who might be helpful define it.
• Performing the analysis, planning all technical tasks required and executing them.
• Defining tactical solutions to resume processes as quick as possible.
• Contributing to find out the incident root cause.
• Engaging the proper escalation path for all situations.
• Adopting the global and departmental guidelines, IT best practices and IT Security recommendations.
• Guaranteeing the
  - call availability during the required time windows or at the weekend for extraordinary activities.
• Acting as the first point of contact for all tasks/enquiry related to production.
• Managing the communication with internal
  - users and external clients for the topics
  - scope.
• In addition to the daily application support activity, the Application Support team contributes to the definition of
  - functional requirements that a new application must respect before going in production. Moreover, it participates in the definition and implementation of projects to reduce support activity needed on critical systems.

Requirements :

• At least 5
  - long experience.
• Knowledge and experience with Red
  Hat Linux // Good IT infrastructure knowledge (capacity to request infra construction/support L3).
• Application Performance Monitor (Dynatrace preferable).
• Cloud Experience Kubernetes e cloud managed services (AWS, Azure or IBM Cloud), middleware (VIP, WAF, RDBMS, No
  SQL, File Storage).
• Knowledge and experience with Database / Oracle Exadata /// ETL ( IBM DATA STAGE).
• Experience in Continuous Delivery context, Industrialization/automatization od deliveries, deployments, rollbacks.
• Teamwork attitude: work cooperatively toward a common objective.
• Accuracy: manage details to fully achieve required objectives and safeguard the context.
• Stress management and
  - control: keep efficiency and effectiveness in an environment with a high level of context switching; be able to handle multiple incoming enquiries according to the urgency keeping a positive thinking.
• Problem solving consider issue by gathering relevant information, analysing data, evaluating alternatives to find out tactical solutions.
• Strong analytical skills: break down problems into components by identifying relevant issue and recognizing connections.
• Responsiveness: promptly address needs based on understanding their priorities and constrains.
• Autonomy: manage own work to take the appropriate actions.
• Proactivity: be able to anticipate issues or new technical requirements thus addressing to the appropriate teams/colleagues.
• Good level of English.

If you’re interested in this job, please send your CV to with reference “CA//Linux
System
Administrator ".

Thank You!