Lisbon Customer Service Representative Viseu

Lisbon Customer Service Representative
Viseu
Viseu, Viseu District, Portugal

About the Role

We are seeking a dedicated Customer Support Specialist to join our team in Lisbon. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring customer satisfaction.

Responsibilities :

• Respond to customer inquiries and resolve issues promptly
• Provide accurate and timely solutions to customers' problems
• Maintain a high level of customer satisfaction through proactive communication and issue resolution
• Collaborate with internal teams to resolve complex customer issues

Requirements :

• Native Dutch speaker with excellent written and verbal skills
• Bachelor's degree in a related field (e. g. , business, marketing, communications)
• Minimum 1 year of experience in a
  - facing role
• Ability to work in a
  - paced environment and adapt to changing priorities
• Strong
  - solving and analytical skills

Benefits :

• A competitive salary package including bonuses and benefits
• A comprehensive training program to enhance your skills and knowledge
• The opportunity to work with a diverse team of professionals from around the world
• A dynamic and supportive work environment that encourages growth and development

What We Offer :

• A
  - term
  - term contract with opportunities for career advancement
• A flexible working schedule with remote work options
• A generous compensation package including health insurance, retirement plan, and paid time off
• The chance to work with a leading company in the industry and make a meaningful contribution to its success