Lisbon - French speaking Tech Support Specialist

Lisbon - French speaking Tech Support Specialist at Avatar International SA

Language: French

The company is renowned for transforming customer experiences and empowering its people to achieve their full potential. Those who join become part of a diverse, global team where innovation, collaboration, and personal growth are at the forefront. Employees here embark on a journey of impact, learning, and success, within a company that consistently ranks among the best in its field.

Do you love diving into the latest gadgets, apps, and software? If solving problems with a blend of creativity and tech‑savviness is your vibe, we want you on the multilingual team of one of our clients, a respected and innovative leader at the forefront of their industry.

What You’ll Do

• Help people navigate the digital world. Whether it's troubleshooting, guiding users, or fixing issues, your work will make a real difference.
• Solve tech issues for customers via chat, email, and phone.
• Keep up with the latest tech trends and updates to provide top‑notch support.
• Help users become more tech‑savvy through guidance and tutorials.
• Work with other teams to improve products and services based on user feedback.
• Are you the go‑to person for fixing your friends' tech troubles?

Salary & Benefits

• Annual salary €15, 000
• Food allowance on working day €7. 23
• Health care included
• Relocation package: Room in a shared apartment for a maximum period of 12 months, with rent of €280 with all utilities bills included.
• Shift pattern – Monday to Friday – 08:00‑20:00 (Rotational). Saturday and Sunday – 08:00‑17:00. Days Off: 2 Days Rotational.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Information Technology

Industries

• Professional Services

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