Lisbon - German Speaking Tech Support Specialist Lisboa

Lisbon - German Speaking Tech Support Specialist
Lisboa
Lisboa, Lisboa, Portugal

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Short Description

An exciting opportunity to work for a global leader in customer experience services, employing over 300, 000 people across 40 countries.

Bullet Points

• This role is based in Lisbon
• Salary: €18, 325 per annum
• Are you the
  - to person for fixing your friends' tech troubles?

About The Role

Do you love diving into the latest gadgets, apps, and software? If solving problems with a blend of creativity and
- savviness is your vibe, we want YOU on the multilingual team of one of our clients, a respected and innovative leader at the forefront of their industry.

What You’ll Do

• Help people navigate the digital world. Whether it's troubleshooting, guiding users, or fixing issues, your work will make a real difference.
• Solve tech issues for customers via chat, email, and phone.
• Keep up with the latest tech trends and updates to provide
  - notch support.
• Help users become more
  - savvy through guidance and tutorials.
• Work with other teams to improve products and services based on user feedback.
• The company is renowned for transforming customer experiences and empowering its people to achieve their full potential. Those who join become part of a diverse, global team where innovation, collaboration, and personal growth are at the forefront. Employees here embark on a journey of impact, learning, and success, within a company that consistently ranks among the best in its field.

Benefits

• Annual salary €18, 325
• Food allowance working day €7. 23
• Health care
• Start date January 2025
• Relocation package info. Flight reimbursement and Accommodation Provided
• Shift pattern Monday to Friday - 08:00AM to 08:00 PM (Rotational) Saturday and Sunday - 08:00 AM to 05:00 PM Days Off: 2 Days Rotational

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• Professional Services

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