Lisbon - Italian speaking Customer Services Advisor

Lisbon – Italian Speaking Customer Services Advisor

Join to apply for the Lisbon – Italian Speaking Customer Services Advisor role at Avatar International SA.

About the Role

• Location: Lisbon, Portugal.
• Provide first‑class business user support to customers in the German market via phone, email and chat.
• Document customer interactions and issues in the appropriate systems.
• Shift work across Monday–Sunday full time in the office in central Lisbon.

Benefits

• Competitive salary of €1, 000 per month × 14.
• Performance bonus up to €120 per month.
• Meal allowance of €167 per month.
• Healthcare.
• Ongoing training and development programs.
• Opportunities for growth and advancement.
• Access to discounts on local services.

Relocation Package

• Flight paid after 6 months of work.
• Accommodation provided for €280 per month.
• NIF and NISS paperwork organised for free.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and effective manner.
• Document customer interactions and issues in the appropriate systems.

Requirements

• Fluency in Italian (spoken and written).
• Strong communication and interpersonal skills.
• Ability to work in a fast‑paced, dynamic environment.
• Excellent problem‑solving and critical‑thinking skills.
• Customer service or support experience preferred.
• Proficiency in Microsoft Office and web‑based applications.

If you’re interested in a new challenge, get in touch today!

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Customer Service

Industry

Professional Services