LOGISTIC & OPERATIONS SPECIALIST | On-Site (Presencial) Vila Real

LOGISTIC & OPERATIONS SPECIALIST | On-Site (Presencial)
Vila Real
Vila Real, Vila Real, Portugal

LOGISTIC & OPERATIONS SPECIALIST | LISBON | ON-SITE (PRESENCIAL)We are looking for a highly organized and motivated individual who thrives on making everything work faster and better — someone who is not only analytical and
- driven, but also
- on and proactive when it comes to execution. You’ll work closely with company leadership to ensure smooth
-
- day operations and play a critical role in keeping our customers transacting and earning money. This includes personally delivering and installing POS terminals when needed, offering
-
- ground support and acting as a direct bridge between Paybyrd and our clients. KEY RESPONSIBILITIESProvide
- quality customer support through our main communication channels (email, phone, chat)Ensure POS terminals are delivered, installed, and functioning correctly — often through
- person visits to client locations
Act as the
- to person for operational field execution, building strong relationships with clients through
- on service and responsiveness
Inventory management: track stock levels, anticipate needs, and coordinate timely replenishments
Supply chain coordination: liaise with suppliers and logistics partners to ensure efficient procurement and delivery
Delivery scheduling: guarantee timely, organized, and
- aligned delivery plans
POS maintenance and troubleshooting (software & hardware), including swaps and returns
Support administrative operations including documentation, data entry, order tracking, and logistics reporting
Monitor and optimize internal workflows to reduce delays, friction, or inefficiencies
ESSENTIAL QUALIFICATIONS, SKILLS AND EXPERIENCEAcademic background and/or relevant experience in Operations, Logistics, Management, or Social Sciences
Strong organizational, administrative, and documentation skills
Hands-on mentality — comfortable with fieldwork, warehouse visits, and client site visits
Previous experience in customer support and/or logistics roles, ideally within fintech, retail tech, or similar
- paced environments
Technically inclined, with the ability to troubleshoot POS devices and basic hardware/software issues
Experience or aptitude for working in agile and constantly evolving environments
Proficient in Microsoft Office and data tools (Excel, Google Sheets, etc. )Excellent communication skills in Portuguese and English
Valid driving license (mandatory) and availability to travel locally for deliveries and support
Who we are
Paybyrd is the payment platform of choice for many leading companies, providing a modern
-
- end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Paybyrd delivers frictionless payments across online, mobile, and
- store channels.