Logistic Coordinator Lisboa

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X Group Inc.

Overview

Connecting clients to markets – and talent to opportunity. Stone
X Group is a Fortune-100, Nasdaq-listed provider with 4, 300 employees and over 400, 000 retail and institutional clients from more than 80 offices across five continents. We focus on innovation, human connection, and
- class products and services for all types of investors. The group comprises four segments offering potential for progression and growth.

Position purpose

Coordinate the coffee import process and
- exports, managing shipment documents, sending instructions to warehouses, and coordinating with them for the operational tasks to guarantee smooth deliveries to our clients. Maintain a
- service orientation by keeping clients informed at all stages of their deliveries.

Responsibilities

• Keep Instore/Delivery coffee clients informed about shipment and delivery status.
• Coordinate the import process with European coffee warehouses to ensure coffee is available to clients.
• Coordinate the
  - export process from European ports to other countries within or outside the European Union.
• Provide
  -
  - class customer service to coffee clients, coordinating deliveries and keeping clients informed during contract execution.
• Coordinate with the warehouse the arrival to instore process within free time to avoid demurrage/detention charges and have coffee available as early as possible.
• Coordinate sample offers to be sent to clients as per trader’s request and keep the
  - tracking file updated with samples sent and results received.
• Request arrival samples from warehouse to clients as per client requirements and follow up approvals for deliveries.
• Issue proforma and final invoices to Instore/Delivery clients within the delivery contractual period and after coffee sample approval.
• Follow up payments with clients under DO vs CASH terms for final release.
• Coordinate with Accounting the issuance of final invoices for DO vs Cash terms once client payments are received to proceed with final release.
• Issue EUDR and RFA documents to instore/delivery clients when required by contract.
• Keep Fintrade updated with arrival, inventory and delivery information.
• Save and archive delivery documents in shared folders per releases.

Qualifications

• A degree in Administration, International Commerce or related fields.
• Minimum 2 years working experience.
• Result-driven and resilient with the ability to excel in a
  - learning environment.
• Strong ability to prioritize tasks to achieve timely results.
• Strong analytical capabilities.
• Adept computer skills with a medium level of Microsoft Excel.
• Sound interpersonal and communication skills; customer service oriented.
• Excellent English language skills (written and verbal); other languages are a plus.
• Organized and
  - oriented with high standards of accuracy; able to work in a multicultural team.

Working environment

• Hybrid

Senioriry level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

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X Group Inc. by 2x

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