Logistic Customer Support Specialist (m/f/d) Porto

Logistic Customer Support Specialist (m/f/d)

Overview

Logistic Customer Support Specialist (m/f/d).

Your Tasks

• Customer support: provide stock availability, traceability, quotations and queries resolution towards our NX branches all around the world.
• Logistics: Sales Orders creation (SAP), release material preparations in our CWHs
• Support transport team providing and checking export documentation (Packing Lists).
• Coordinate with other departments to assure the spare parts delivery on time: warehouse, parts procurement, finance, and transport.
• Push internally in the organization to speed up most urgent deliveries: Down Turbines.

Your Profile

• Completed studies in Business Administration, Economics, Logistics or comparable qualifications and fields.
• Previous professional experience in Customer Service and/or Logistics.
• Proficiency/high level in MM and MS Office.
• SAP experience, preferable in the Material Management module.
• Strong customer orientation as well as communication and teamwork skills.
• Ability to work in different business cultures.
• Motivated and committed personality with a high level of own initiative and a strong sense of responsibility.
• High English level is fully needed.
• Spanish and/or German is a plus.

What We Offer

• Central location, near public transportation.
• Free parking and E-car charging station in the building.
• Office kitchen and an
  - site cafeteria with reasonably priced meals.
• Ergonomic workstations and standing desks.
• Coffee, water, tea, fruit, cookies, and occasional chocolate.
• Remote-friendly system with a mix of office and home days, and Flexible Working Time Policy.
• Home-office equipment provided (monitor, docking station, headphones, mouse, keyboard).
• Health Insurance.
• Nordex Cuida+: six free appointments per year for psychology, nutrition, social support, finance, and legal advice.
• Company holidays for special occasions and events.
• Training & Learning Program (internal and external sessions).
• Performance evaluation program every year.
• Team building events.

Our Recruitment Process

• CV Screening: applications are evaluated in English.
• Prescreening Call: if your profile matches, you will receive a call from a Portuguese number;
  - up by email if missed.
• Technical Interview
• Cultural Interview
• Offer

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Renewable Energy Equipment Manufacturing

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