Logistics Customer Advisor German Speaker – Lisbon Lisboa

Logistics Customer Advisor German Speaker – Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Are you ready for a new professional adventure under the Portuguese sun?

Join a global leader in logistics and transportation services as a Customer Advisor in Lisbon. Support clients across Europe and be part of an international, dynamic team.

Your responsibilities

• Handle customer inquiries via phone and email regarding logistics, products, and services.
• Assist clients with issues and complaints, always focusing on excellent service.
• Ensure smooth communication and efficient solutions to provide the best customer experience.
• Represent one of the world’s largest package delivery companies, operating in over 200 countries.

Your profile

• Native German speaker with
  - level English.
• Strong communication and listening skills.
• Team-oriented, proactive, and
  - service focused.
• Motivated and committed to your work.
• Open to living and working abroad in a multicultural environment.
• No specific degree required – soft skills and motivation matter most (training provided).

What’s in it for you?

• Contract: Long-term
  - term, renewable annually.
• Working hours: Full-time, 40h/week, Monday to Friday, between 7 am – 10 pm, on a rotational schedule.
• Salary:
  • With accommodation (shared flat, bills included): €950 gross/month.
  • Without accommodation: €1300–€1400 gross/month.
  • Training period (1–4 weeks): 50% of hourly wages.

Relocation package

• Reimbursement of initial flight expenses after 9 months.
• Airport
  - up on arrival.
• Annual return flight to your home country (within the EU).
• Help with paperwork and opening a bank account.

Extra benefits

• Free Portuguese lessons, cooking classes, sports activities, and social events.
• Real career growth opportunities within the company.
• Work in a supportive, international team with colleagues from 80+ nationalities.