Loyalty Product Owner Porto

We are looking for a Loyalty Product Owner to join the team of our client – a reference company in the retail sector who is creating a new IT Hub in Portugal.

Responsibilities

• Lead and manage a
  - contained digital product team accountable for the full lifecycle of our Loyalty platform and services;
• Collaborate with commercial, CRM, finance, and customer experience teams to shape and optimise loyalty propositions, rewards, and campaign performance across all channels and markets;
• Act as an extended member of the IT leadership team, working
  - functionally to deliver, support, and continuously improve a
  - performing,
  - driven loyalty ecosystem that enhances customer value, engagement, and retention.

Requirements

• Bachelor’s degree in Digital, IT, Business or related field;
• Minimum 07 years of experience in digital product leadership roles;
• Proven experience leading
  - functional teams across the full delivery and support lifecycle;
• Demonstrated commercial accountability and vendor performance management;
• Deep understanding of digital platforms, customer experience, and agile delivery;
• Strong knowledge of product lifecycle, testing, architecture, compliance, and service management;
• Product leadership certification (e. g. SAFe) preferred;
• Good communication and influence skills;
• Strong planning, prioritisation, financial management, and team leadership skills;
• Capable of navigating ambiguity and leading in a
  - paced, evolving environment;
• Fluency in English (both written and spoken).

Sounds like you?

Send us your CV and let’s talk!