Major Account Manager Lisboa

Overview

Join to apply for the Major Account Manager role at Vodafone.

At Vodafone, we’re shaping the future for customers and for everyone who joins our team. You’ll be part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career while balancing work and life, Vodafone offers opportunities to belong and make a real impact.

What You’ll Do

• Focus on new business and develop existing customer accounts for higher penetration through customer account management.
• Perform business dealings, negotiations and contract signings; identify opportunities and strategies to win business from customers.
• Report to Sales Manager.
• Deliver sales activities in line with targets around customer acquisitions, retentions and care within the assigned sales segment.
• Ensure sales solutions align with Vodafone’s sales strategy and customer needs.
• Plan and develop a
  - specific strategy and business plan in line with Vodafone’s product and service portfolio.
• May guide the team in understanding the customer industry.
• Build and maintain strong relations with internal stakeholders to address issues impacting revenue, cost or margin.
• Demonstrate strong communication skills and interact effectively with wider stakeholder groups.
• Work with colleagues to influence customer decisions using sales skills, product and industry knowledge.
• Use best practice knowledge to deliver negotiations and contract signings.
• Influence customer decisions through sales skills and knowledge.
• Cooperate with internal teams (e. g. , Technology, Marketing, Commercial Management) on the preparation of individual business customer solutions based on requirements.
• May provide informal guidance to junior staff.

Qualifications

• Bachelor's degree
• Experience in the telco sector
• High customer orientation
• Planning and organizing
• Team and collaborative working
• Effective relationships and networking
• Effective communication and negotiation skills
• Results focused
• Strategic thinking and acting
• Long-life learning awareness
• Experience in selling technical solutions and solid knowledge of the IT sector
• Driver’s license
• English/Portuguese language proficiency

What’s In It For You

• Hybrid Work Model – Flexible hybrid work model with 8-10
  - office days per month, managed by team leaders
• Vodafone Products and Services – Mobile phone, free communication plan, data card, and various discounts
• Recognition programs for innovative,
  - potential employees and exemplary behaviors
• Health and Well-being – Well-being program with nutrition and psychological consultations, webinars, workshops, and discounts
• Learning – Access to Communities of Practice and a customizable digital training platform
• Local and International Mobility – Internal recruitment with local and international rotation opportunities

Who We Are

We are a leading international Telco, serving millions of customers. Vodafone is committed to connecting everyone, protecting the planet, and helping customers do the same. We are a diverse and inclusive community and welcome applicants from all backgrounds. If you require any reasonable adjustments during recruitment, please refer to the Vodafone application adjustments page for guidance.

Not a perfect fit?

Worried you don’t meet every criterion? We encourage you to apply anyway, as you may be the right candidate for this role or another opportunity.

Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Information Services, IT Services and IT Consulting, Telecommunications