Majors Account Solutions Engineer, Italy Lisboa

Majors Account Solutions Engineer, Italy

Join to apply for the Majors Account Solutions Engineer, Italy role at Cloudflare.

Available Location: Italy, Milan

What you’ll do

The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value,
-
- purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds and we are serious about building a diverse, curious and collaborative team.

• As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support, to do so.
• Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.
• Maintain a broad knowledge of Internet performance and security technology to keep up with product innovation at Cloudflare.
• All resources and training required to be effective for the role will be provided.

Eligibility and travel: Fluent in Italian; some travel (approximately 10–15 days per quarter) to customer offices, conferences and talks may be required.

Qualifications and desirable experience

• 3–10 years of experience in the IT industry (early or
  - level).
• Excellent communication and presentation skills with strong business English and, where appropriate, one or more languages of the regionally aligned sales team you will be supporting.
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrated empathy with customers and the ability to identify challenges and pain points they face.
• Understanding of how the Internet works, including TCP vs UDP, authoritative vs recursive DNS, the role of a firewall, TLS/SSL, HTTP, and willingness to dive deeper into client/server quirks.
• Understanding of how customers make buying decisions and how to explain ROI.
• Keen awareness of the competitive landscape in areas such as DDo
  S, CDN, Performance, DNS, Developer platform, or Zero-Trust/SASE providers.
• Willingness to travel as noted above.

Bonus experience:

• Previous experience in a
  - sales SE or consulting role (not necessarily in tech).
• Experience with scripting languages (e. g. , Python, Java
  Script, Bash) and a desire to expand skills.
• Exposure to emerging security landscape trends such as Zero Trust.

What makes Cloudflare special

We’re a highly ambitious,
- scale technology company with a soul. Our mission is to help build a better Internet and protect the free and open Internet. We operate projects such as Project Galileo, Athenian Project, and 1. 1. 1. 1 to support journalism, governance, and privacy.

This position may require access to information protected under U. S. export control laws. Offer of employment may be conditioned on authorization to receive software or technology controlled under U. S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in diversity and inclusion. All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, disability, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply, please contact hr@cloudflare.com or write to 101 Townsend St. , San Francisco, CA 94107.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Engineering and Information Technology
• Industries: IT Services and IT Consulting, Technology, Information and Internet, and Computer and Network Security