Manager, Accounts Payable New Lisbon Lisboa

Pager
Duty, Inc. (NYSE:PD)

Pager
Duty is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two‑thirds of the Fortune 100, Pager
Duty is essential for delivering always‑on digital experiences to modern businesses.

Join us. At Pager
Duty, you’ll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award‑winning workplace.

About Pager
Duty

At Pager
Duty, our mission is to revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world. The Procure to Pay Team is a key enabler of this mission, ensuring we procure the right products and services at the right time, for a fair price, and pay correctly and on time.

How You Impact Our Vision

As the Manager, Accounts Payable, you are both the owner and the hands‑on leader of Pager
Duty’s global AP function; AP is a key part of the Procure to Pay team. You will lead a group of AP specialists, drive process improvements, and ensure compliance and accuracy across all AP activities. While your primary responsibility is to oversee and optimize the AP function, you will also be expected to step in and perform AP tasks directly when needed—whether to support the team during peak times, cover absences, or resolve escalations.

Key Responsibilities

• Own the Global AP Function: Oversee the full accounts payable cycle, including invoice processing, expense reporting, credit cards, payments, reconciliations, and SOX controls, with a focus on compliance and accuracy.
• Lead and Develop the Team: Manage, mentor, and develop AP specialists. Set priorities, provide guidance, and foster a culture of accountability and continuous improvement.
• Hands‑On Support: Proactively step in to perform AP tasks—such as invoice review, payment processing, reconciliations, supplier onboarding, and responding to inquiries—when volume, deadlines, or team needs require it.
• Process & Policy Oversight: Own and continuously improve AP procedures and systems. Track and report on AP KPIs, and drive initiatives to increase efficiency and scalability.
• Month‑End & Compliance: Own the month‑end close process for AP, act as the control owner for SOX, and ensure timely and accurate tax filings on form 1099.
• Cross‑Functional Collaboration: Act as a key liaison between internal business partners and suppliers, ensuring strong relationships and effective communication.

About You

• Proven ability to both lead a team and perform hands‑on AP work as needed.
• Experience developing operational plans and procedures, and aligning teams to department goals.
• Skilled at handling issues of diverse scope, evaluating options, and following established processes.
• Able to make independent decisions that impact teams, budgets, and results.
• Strong communicator and collaborator, able to build relationships across functions and levels.
• Analytical mindset with a drive for process improvement.
• Comfortable in a fast‑paced, ever‑changing environment, managing multiple priorities.
• Team‑oriented, organized, and proactive in escalating issues.
• Self‑starter who seeks out ways to improve processes and procedures.

Minimum Qualifications

• 4+ years’ experience successfully owning the end‑to‑end completion of full cycle accounts payable and expense reporting or relevant experience (internal posting only).
• Demonstrated success working cross‑functionally and supporting business stakeholders.
• Ability to communicate clearly and professionally to all levels of the company and external suppliers.

Preferred Qualifications

• Bachelor’s Degree in Business, Finance, Supply Chain, or related field, or equivalent experience.
• 1+ years’ of experience successfully managing a team.
• Working knowledge of AP systems such as Coupa and Net
  Suite, Full Cycle Accounts Payable, and Generally Accepted Accounting Principles.
• Proficiency in G‑Suite, MS Excel, Word, Power
  Point, and AP analytics tools.
• Experience in the tech or comparable industry with the ability to operate in a fast‑paced environment.

Where We Work

Pager
Duty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto.

Location Restrictions

• Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
• Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
• United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming

Benefits

• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & Hibernation
  Duty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non‑pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Mental wellness programs

Eligibility may vary by role, region, and tenure

Legal

Pager
Duty is an equal opportunity employer. Pager
Duty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand Pager
Duty's Privacy Policy.

Pager
Duty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

Pager
Duty uses the E‑Verify employment verification program.