Manager, Product Management & Go to Market Commercialization, Payment Optimization Lisboa

Overview

Mastercard is a global technology company. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making payment and data transactions safe, simple, smart, and successful. The Payment Optimization team, part of Consumer Solutions, is responsible for optimizing e
Commerce solutions and driving transaction authorization improvement for digital transactions globally. We aim to be
- centric in our products and services and relevant in all consumer money flows.

Role: Manager, Product Management & Go to Market Commercialization, Payment Optimization. You will play a critical role in bringing solutions to market that drive material value to customers by gathering insights and testing hypotheses directly with customers and by collaborating with product development teams, engineers, data analysts, regional product managers, and other
- facing teams.

Key Responsibilities

• Define and contribute to the GTM strategy for new authorization improvement products, including gathering insights, developing KPIs, defining the customer experience/journey, and partnering with Development and Technology teams to ensure value is delivered to customers.
• Drive and own customer adoption pipeline and size top business development opportunities to unlock growth.
• Serve as a strategic business partner to key geographic and functional business units to execute the
  -
  - market strategy and align with the overall optimization strategy.
• Act as the subject matter expert for all things Optimization to lead customer meetings and support deal negotiations to materialize opportunities.
• Participate in pilots to understand customer adoption pain points and identify new features/enhancements.
• Engage in idea generation, concept validation, and business case development.
• Leverage data, analytics and market insights to drive recommendations that improve authorization performance, penetration, and adoption of new and existing strategic solutions.
• Work effectively in a matrix organization and liaise with
  - functional product teams, Legal, Franchise, Finance, Market Development, Account Management, Customer Experience, Marketing, and other product teams.

All About You

• In-depth understanding of the ecosystem of payment processing, authorization and acquiring services preferred.
• Strong acumen in business development and managing customer relationships.
• Experience in developing
  -
  - market strategies for new and innovative products and
  -
  - end product strategy and delivery of scalable solutions.
• Comfortable communicating and collaborating with business stakeholders, engineering and analytics teams at all levels.
• Ability to guide difficult conversations to productive outcomes and manage multiple projects concurrently.
• Technical knowledge to speak on the technical aspects of authorization performance, payment processing and acquiring.
• Resilient and able to thrive in a
  - pressure,
  - oriented,
  - growth environment.
• Passion for digital and curiosity to understand new technology.
• Entrepreneurial spirit and global mindset with a passion for learning and using data to solve
  - scale business problems.
• Ability to craft clear and detailed deliverables and communicate across audiences.
• Fluency in Portuguese and Spanish is preferred.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with inherent risk. Every person working for or on behalf of Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach;
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management and Marketing

Industries

• Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

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