Manager Repair Services Lisboa

Overview

Manager Repair Services at Vodafone — responsible for the connection between the operator and telecommunications equipment manufacturers and all entities in the operator's
- sales/repair ecosystem to ensure an excellent customer experience after purchase.

Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we empower people and create a workplace where everyone can thrive. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What You’ll Do

• Maintain
  - sales for mobile and fixed devices
• Manage relations between the operator and different device suppliers
• Implement and grow
  - sales as a service (as a revenue stream)
• Optimize costs for
  - sales and own the
  - sales P&L
• Drive implementation and growth of
  - sales as a service with Marketing and Retail teams

Qualifications

• Bachelor/Master in a relevant area
• Proven experience in
  - sales or
  - sales functions, preferably in telecommunications or retail
• Negotiation and partnership management skills with international manufacturers and technical centers
• Dynamic,
  - oriented, and innovative
• Strong communication, organization, and
  - solving skills
• Knowledge of CRM tools, data analysis, and other
  - sales tools
• Proficiency in Portuguese and English

What’s In It For You

• Hybrid Work Model — flexible hybrid work with 8-10
  - office days per month
• Vodafone Products and Services — mobile phone, free plan, data card, discounts
• Recognition programs for
  - potential employees and exemplary behaviors
• Health and Well-being — nutrition and psychological consultations, webinars, workshops, and discounts
• Learning — access to digital training platforms (Harvard Business Publishing and Skillsoft)
• Local and International Mobility — internal recruitment with local and international opportunities

About Vodafone

We are a leading international Telco serving millions of customers. Vodafone believes connectivity is a force for good and strives to empower people, connect everyone, and protect the planet while helping customers do the same. Belonging is lived and cultivated across a diverse, global community. We are committed to diversity, equal representation, and making Vodafone a safe, valued, and inclusive place for all.

If you require any reasonable adjustments or accessibility accommodations during recruitment, please refer to the Vodafone application adjustments page for guidance.

Get notified about new roles in Lisboa, Lisbon, Portugal.