Manager - Technical Service & Training - Americas

Manager - Technical Service & Training - Americas

Adecco is recruiting a Manager – Technical Service & Training, based in Lisbon, Portugal. The professional will act as the primary regional point of contact for Mitsubishi FUSO Truck and Bus Corporation across the Americas, ensuring the consistent delivery of
- quality technical support by overseeing complex field diagnostics, coordinating dealer service readiness initiatives, and designing and implementing comprehensive technical training programs that enhance the overall service competence within the network.

Benefits

• Work in a multicultural environment with opportunities for international mobility and cross‑functional collaboration.
• FUSO values employee well‑being and supports flexible arrangements.
• Access to comprehensive training programs and career development opportunities.
• Work in a dynamic, open, and creative environment that encourages teamwork and transparency.
• Diversity is embraced as a driver of innovation and fresh thinking.
• Exposure to global automotive trends and technologies.

Responsibilities

• Serve as the centralized point of contact for product quality and service issues in the Americas markets.
• Manage product quality report flow from markets to internal stakeholders and steer progress.
• Oversee the release and implementation of Field Fix campaigns in American markets.
• Liaise with internal stakeholders to manage product management and training requirements.
• Conduct warranty audits and failed parts investigations as per headquarters guidelines.

Qualifications & Skills

• Bachelor's degree in Mechanical, Electrical, or Automotive Engineering or equivalent.
• Minimum of 10-15 years of relevant experience in leadership roles.
• Extensive background in commercial vehicle technology, diagnostics, and technical service.
• Proven success in designing and delivering technical training programs.
• Proficiency in data analysis, service tools, and reporting platforms.

We welcome applications from individuals who contribute to the diversity of our company. If you are interested in this opportunity, please submit your complete application through our online application platform or via the email address provided below. We prioritize health and safety in all activities and consult with medical and health experts to ensure the well‑being of our employees.

Seniority level: Associate

Employment type: Full‑time

Job function: Sales, Training, and General Business

Industries: Motor Vehicle Manufacturing