MarTech Manager (CRM) Lisboa

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Tech Manager (CRM) role at Marley Spoon

As a CRM Manager and part of the CRM team, you will be responsible for the performance of our tech stack. Acting as a bridge between CRM and the product and data team to ensure data accuracy, you will also inform and train the CRM managers about best practice to make the most out of our CRM tool, Iterable.

Overview

As a CRM Manager and part of the CRM team, you will be responsible for the performance of our tech stack. Acting as a bridge between CRM and the product and data team to ensure data accuracy, you will also inform and train the CRM managers about best practice to make the most out of our CRM tool, Iterable.

Key Responsibilities

• Monitor data flow and accuracy together with our data and product team.
• Raise and investigate bugs in the scope of CRM campaigns.
• Investigate and improve
  - specific
  - ups such as
  - app templates.
• Inform and train the CRM managers on best practices and new features.
• Be up to date with industry trends and scope technical set ups to uplevel our campaigns execution.

Your Profile

• 3–4 years of experience in Mar
  Tech.
• Proficiency in CRM tools such as Iterable or Braze, including script languages such as Handlebars.
• Deep understanding of data design and experience with software such as Snowflake, m
  Particle, Segment, Amplitude, Zapier, n8n, etc.
• Experience working with remote, globally distributed teams.
• Analytical mindset with an eye for detail, a drive for continuous improvement.
• Fluent in English.

Benefits

• Hybrid work policy (fully remote within Portugal possible).
• 22 annual leave days + 2 extra days for every year of tenure (up to 6).
• 5 training days per year.
• Private health insurance provided by Allianz.
• Food allowance of 7. 62€/worked day.
• 24/7 confidential employee assistance program.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Food and Beverage Services