Microsoft 365 Exchange and Collaboration Expert W/M - AXAGO Lisbon Lisboa

Job Description

The Microsoft 365 Exchange & Collaboration Expert is part of a team maintaining the support and delivery of the M365 Exchange & Collaboration services for all AXA entities worldwide. This is a key role within the M365 global Product Line team.

Responsibilities:

• Maintain the global M365 platform, including platform planned maintenance, updates, and upgrades; patching; migrations; consolidations; deployments; project support.
• Maintain, assess and test new features for Exchange Online & M365 Collaboration services released by Microsoft.
• Proactively ensure the highest levels of security and availability.
• Maintain operational, configuration, or Standard Operation Procedures and documentation.
• Manage Knowledge Transfer of operations to L2 teams to shift left activities.
• Provide expertise and guidance on Microsoft 365.
• Liaise with vendors and other IT personnel for problem resolution.
• Assess security threats and implement countermeasures to comply with group recommendations and legal obligations.
• Work with relevant infrastructure, security, and compliance teams to assess security threats, implement countermeasures, configure and report on security aspects of the Microsoft 365 environment.
• Provide expertise on the hybrid provisioning platform.
• Collaborate with M365, Architecture, Cyber Defense, Proofpoint, Group Security teams and all AXA entities.

Requirements:

• Experience working with Microsoft 365 tenants with a minimum of 50k users in a single tenant.
• Minimum of 3 years of
  - on experience in analyzing, documenting, and maintaining a
  - scale messaging infrastructure.
• Minimum of 3 years of experience with Microsoft 365 in a Hybrid provisioning and authentication environment.
• Minimum of 3 years of senior expertise with Microsoft 365 Exchange Online Messaging platform and M365 Collaboration tools.
• Minimum of 3 years of experience with integrating LOB applications with Exchange Online via Microsoft Graph / Exchange Web Services.
• Minimum of 3 years of experience in Power
  Shell Scripting.
• Experience in international environments and heterogeneous environments.
• Experience with Microsoft 365 Security & Compliance services, Purview, Defender.
• Excellent oral and written communication skills.
• Excellent technical teamwork and interpersonal skills.
• Willing to work in a strong team environment, constantly teaching and learning from other team members.
• Works independently with little or no supervision.
• Ability to foster working relationships with the team, IT Management, and Client departments.
• Ability to explain technical concepts to business users in the context of business requirements.
• Maintains a solid working knowledge of Information Security principles and practices.
• Ability to communicate vision on a technical scope and drive a small team.
• Daily business level proficiency in English (spoken/written).

Nice to Have Skills:

• Broad knowledge of information systems including Windows security, network security, systems development, communication networks, security software/hardware, and operating systems other than Windows.
• C# development and Terra
  Form.
• Expertise with Microsoft Azure and Federated authentication.

AXA Group Operations is an equal opportunities employer.