Microsoft 365 Exchange and Collaboration Expert W/M Lisboa

Overview

Microsoft 365 Exchange and Collaboration Expert W/M – AXA Group Operations

The Microsoft 365 Exchange & Collaboration Expert is part of a team maintaining the support and delivery of the M365 Exchange & Collaboration services for all AXA entities worldwide. This is a key role within the M365 global Product Line team and an outstanding opportunity for an accomplished Engineer to join a market leading organization.

About AXA

AXA is a
- leading insurance company with 153, 000 employees in 54 countries serving 105 million customers. We value inclusion and diversity and strive to create a culture of respect for colleagues, customers, and communities. We aim to enable you to belong, thrive, grow, and pursue new opportunities.

About The Entity

AXA Group Operations is a catalyst for AXA’s
- led transformation. We drive evolution of the insurance business model through technology and innovation, globally and at speed. We operate across 17 countries with teams focused on data technology, procurement & sourcing, and a
- performing global team to build stronger partnerships with AXA entities.

What We Offer

We are committed to equal opportunities in all aspects of employment and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect. We value individual differences and support growth and development.

What You Will Do / Responsibilities

• Maintain the global M365 platform with planned maintenance, updates, upgrades, patching, migrations, consolidations, deployments, and project support.
• Assess and test new features for Exchange Online & M365 Collaboration services released by Microsoft.
• Proactively ensure the highest levels of security and availability.
• Maintain operational documentation and standard operating procedures; ensure knowledge transfer to L2 teams.
• Provide expertise and guidance on Microsoft 365 and 3rd/4th level support; liaise with vendors and IT personnel for problem resolution.
• Assess security threats and implement countermeasures in line with group recommendations and legal obligations; collaborate with infrastructure, security, and compliance teams to manage security aspects of the M365 and
  - premise environment; ensure compliance with Group Security policies.
• Provide expertise on the hybrid provisioning platform and collaborate with M365, Architecture, Cyber Defense, Proofpoint, and Group Security teams.
• Collaborate with all AXA entities to deliver robust M365 services.

Required Experience & Skills

Technical Skills

• Experience with Microsoft 365 tenants (minimum 50k users in a single tenant).
• At least 3 years of
  - on experience analyzing, documenting, and maintaining a
  - scale messaging infrastructure.
• At least 3 years of experience with Microsoft 365 in a Hybrid provisioning and authentication environment.
• At least 3 years of senior expertise with Microsoft 365 Exchange Online Messaging and M365 Collaboration tools.
• At least 3 years of experience integrating LOB applications with Exchange Online via Microsoft Graph / EWS.
• At least 3 years of Power
  Shell scripting experience.
• Experience in international and heterogeneous environments; knowledge of Microsoft 365 Security & Compliance services, Purview, Defender.

Soft Skills / Transversal Skills

• Excellent oral and written communication skills
• Strong teamwork and interpersonal abilities
• Willingness to work in a team environment and to continuously learn from others
• Ability to work independently with minimal supervision
• Ability to foster relationships with IT management and client departments
• Ability to explain technical concepts to business users in the context of business requirements
• Solid knowledge of Information Security principles and practices
• Ability to communicate a technical vision and drive small teams
• English at daily business level (spoken/written)

Nice To Have

• Broad knowledge of information systems including Windows security, network security, systems development, and security software/hardware beyond Windows
• C# development and Terraform
• Experience with Microsoft Azure and Federated authentication

Employment Details

• Employment type: Full-time
• Seniority level: Not Applicable
• Job function: Information Technology
• Industries: IT Services and IT Consulting

Referrals increase your chances of interviewing at AXA Group Operations by 2x.

(This is a cleaned and refined version of the original job description for clarity and proper formatting. )