Microsoft 365 Power Platform Expert

Microsoft 365 Power Platform Expert – AXA Group Operations

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About AXA

As a world‑leading insurance company, we act for human progress by protecting what matters. With 153, 000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive.

You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About The Entity

AXA is becoming a sustainable tech‑led company and at AXA Group Operations we are one of the major catalysts for this transformation. We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution. We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State‑of‑the‑art Data Technology to drive customer experience
• State‑of‑the‑art Procurement & Sourcing to drive efficiency and better manage risks
• High‑Performing Global Team for stronger partnerships with AXA entities

Where you’ll be in the organization

You will be working in the Microsoft 365 product line (specifically the Power Platform product team) within the Global Workplace department serving all entities of the AXA Group, which include different products and technologies such as Microsoft 365, Power Platform, Global AD, Azure AD, Threat Protection, User Provisioning, Collaboration Products and Telephony.

Key Figures

• Global tenant hosting 370 AXA Legal entities and 200K users.
• Global team of 50 internal and external collaborators.
• The Microsoft 365 product line has full accountability of the product throughout the entire lifecycle, including strategy definition of the product, user needs and market trend analysis, marketing, communication, brand management, finance, P&L, build, transition, operations, support, continual improvement, and decommissioning.

About the Job

Job purpose

As the Technical Lead within the product team, you will be responsible for the engineering and administration of the Microsoft Power Platform and Dynamics 365 platform. You will act as the subject matter expert for platform engineering, ensuring robust, secure, and scalable solutions across a multi‑tenant ecosystem. This role requires deep technical expertise in platform configuration, governance, and integration, as well as technical leadership in best practices and operational excellence. You will support the various AXA entities globally to help and advise on technical use cases of the platform as well as their existing solutions. In addition to supporting the internal solutions used within the M365 product line, you will also work on product evolution topics such as assessing new features / tools, liaising with Microsoft support engineers as required to resolve or clarify any issues.

Deliverables

• Platform Engineering & Administration
• Own and manage Power Platform Admin Center settings, environments, and features.
• Implement and maintain ALM (Application Lifecycle Management) strategies for Power Platform and Dynamics 365.
• Configure and manage data gateways, service principals, and VPNs for secure connectivity.
• Utilize Power
  Shell for automation, environment management, and advanced administrative tasks.
• Serve as the go‑to expert for Power Platform and Dynamics 365 engineering topics.
• Define and enforce governance, security, and compliance standards.
• Provide guidance on architecture, integrations, and performance optimization.
• Support Power Platform solutions and the broader ecosystem (Dataverse, Canvas App, Model‑Driven Apps, Flows, etc. ).
• Troubleshoot complex technical issues and provide escalation support.
• Collaborate with development teams and business stakeholders as required.
• Ensure consistent configuration and compliance across global environments.
• Stay current with Microsoft roadmap and emerging technologies.
• Recommend enhancements and drive adoption of new features.

Technical Skills – Expected skills & experience

• Expert‑level knowledge of Microsoft Power Platform:
  • Power Apps, Power Automate, Power BI, Power Pages
  • Microsoft Dataverse (Dynamics 365)
• Proven experience in platform engineering, including:
  • Engineering and administration of Power Platform and Dynamics 365
  • Managing Power Platform Admin Center settings, environments, and features
• Connectivity and Security:
  • Configuring and managing data gateways, service principals, and VPNs, etc.
• Automation and Scripting:
  • Utilizing Power
    Shell for automation, environment management, and advanced administrative tasks
• Governance, Security, and Compliance:
  • Defining and enforcing governance, security, and compliance standards
• Integration and Architecture:
  • Providing guidance on architecture, integrations, and performance optimization
  • Familiarity with integration patterns, API management, and Azure services
• Multi‑Tenant and Large‑Scale Experience:
  • Experience working in multi‑tenant environments within large, complex organizations
• Dataverse and Environment Strategies:
  • Strong understanding of Dataverse, security models, and environment strategies

Soft Skills / Transversal Skills

• Excellent problem‑solving and stakeholder communication skills.
• Troubleshooting and Escalation:
  • Ability to troubleshoot complex technical issues and provide escalation support
• Self‑motivated and able to take ownership for completing your tasks, and own development.
• Committed to providing the highest quality of service.
• Time management and organization skills.
• Excellent communication skills.
• Able to form effective relationships with team members within a fully remote context.

Preferred Technical & Functional Skills

• Microsoft certifications such as:
  • PL‑400: Power Platform Developer
  • PL‑600: Power Platform Solution Architect
• Experience in global enterprise environments and regulated industries.
• Knowledge of ALM tools (Azure Dev
  Ops, Git) and CI/CD pipelines for Power Platform.

What We Offer

We bring together the expertise, cultural diversity and creativity of over 8, 000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Information Technology

Industries

IT Services and IT Consulting

Location

Lisboa, Lisbon, Portugal

Additional notes

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