MSS Analyst Lisboa

MSS Analyst
Lisboa
Lisboa, Lisboa, Portugal

Join to apply for the MSS Analyst role at Malwarebytes.

Description

Malwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyber protection for everyone, providing device protection, privacy, and prevention solutions in the home,
-
- go, at work, or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!

What You’ll Do

• Support 24/7/365 Managed Detection and Response efforts
• Monitor and analyze log data and/or alerts generated by Malwarebytes security technologies in
  - time; escalate and report validated security incidents to our customers.
• Investigate and validate alerts.
• Handle incidents as defined in playbooks and standard operating procedures and advise our customers on remediation actions.
• Escalate difficult or complex issues to more experienced staff, as appropriate.
• Prepare incident reporting for customers outlining the threat, its characteristics, and possible remediation activities.
• Provide peer review for incident reporting.
• Maintain knowledge of current cyber threat actor tools, techniques, and procedures (TTPs).
• Manage and track customer issues and requests.
• Identify opportunities for process improvement.
• Support the Malwarebytes product development team by providing input to continuously improve our products.
• Partner with
  - functional technical teams to share expertise, research threats, and implement solutions.
• Compile and document observed threat activity for use by Malwarebytes intelligence analysts.
• Handle high pressure situations in a productive and professional manner.

Skills You’ll Need To Have

• 2 or more years of related work experience.
• Bachelor's Degree required in Cybersecurity, Computer Engineering, Information Security, Computer Science, or a related technical discipline (or 2+ years of related experience).
• Ability to be
  - directed, taking initiative and executing tasks independently.
• Solid knowledge of Windows, Mac
  OS and Linux environments.
• Solid knowledge of IP networking and network security fundamentals, including Intrusion Detection.
• Solid understanding of computer security principles and the cyber security threat landscape, including technical knowledge about the most prevalent vulnerabilities, threats, attack methods, and infection vectors.
• Excellent verbal and written communication skills and collaborative attitude.
• Experience working in a
  - oriented, collaborative environment with a high level of analytical and
  - solving abilities.
• Ability to anticipate and respond to changing priorities and operate effectively in a dynamic
  - based environment.
• Strong customer service and interpersonal skills.
• Strong technical and troubleshooting skills.
• Handle high pressure situations in a productive and professional manner.
• Ability to maintain confidentiality with sensitive data.

Nice To Have Skills

• Prior experience working in a SOC or Managed Security Service Provider (MSSP) setting is a plus – past work experience in a similar role.
• Experience/Expertise with SOAR tools highly desired.
• Applicable Industry Certifications, such as:
• Comp
  TIA Security+
• GIAC Certified Incident Handler (GCIH)
• GIAC Certified Intrusion Analyst (GCIA)
• Advanced Degree or Academic Certificate in a computer security related field.
• Endpoint detection product experience.
• Experience and knowledge of public cloud environments, specifically AWS and Azure.
• Strong understanding of network protocols coupled with experience with web proxies, web application firewalls, and vulnerability assessment tools.
• Familiarity with common network vulnerability/penetration testing tools.

Benefits And Perks

• An opportunity to do something great for yourself and the world
• A great work environment that supports growth, development, and most importantly having fun!
• Employee Referral Bonus Program
• Wellness programs

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Business Development and Sales

Industries

• Computer and Network Security