Multicultural Customer Support Specialist Lisboa

Multicultural Customer Support Specialist
Lisboa
Lisboa, Lisboa, Portugal

Customer Service Representative

Your role will be to provide exceptional service to customers, addressing their queries and resolving issues in a timely manner. You will work closely with a multicultural team, fostering a collaborative environment that values diversity and inclusion.

Skills and Qualifications

• You are a native French speaker with excellent communication skills, able to effectively interact with customers and colleagues alike.
• You possess good level of English, which is beneficial but not mandatory.
• You are customer service oriented, proactive, and a team player, with a strong commitment to delivering
  - quality results.
• A sales or commercial background is a plus, as is previous experience in customer service or credit recovery.

Benefits

• You will receive a competitive salary of €890 gross per month, paid over 14 months, plus a complexity bonus of €200 per month and a performance bonus of up to €50 per month.
• Meal vouchers worth €7. 23 per working day will be provided, along with reimbursement of some transportation costs and private health insurance.
• If you live outside Portugal, you may be eligible for reimbursement of your initial flight ticket (up to €400) after four months of employment, as well as accommodation in a shared flat provided by the employer (rental fee to be paid).

About the Role

This is a temporary contract lasting six months, with working hours from Monday to Friday, rotating shifts between 9am and 7pm.

You will have the opportunity to work with some of the biggest brands in the industry, contributing to a challenging and
- paced environment that values professional development and career growth.