National Account Manager - Pharma Groups & WHS Lisboa

National Account Manager - Pharma Groups & WHS
Lisboa
Lisboa, Lisboa, Portugal

National Account Manager - Pharma Groups & WHS

Join to apply for the National Account Manager - Pharma Groups & WHS role at Reckitt.

About the role

The National Accounts Manager's overall objective is to lead a team of KAMs to develop and implement the sales strategy per customer in alignment with Reckitt's strategic objectives (NR, COP, Gross Margin, NWC), and to manage the customer relationship on an ongoing basis. The role has accountability for the full scope of Reckitt's commercial interaction with the direct customers assigned, ranging from the development of sales strategy per customer to the management of promotional activities. The role requires close
- functional interaction with trade marketing, planning, marketing, logistics, finance, and IT.

Your responsibilities

• Lead, coach, and develop a team of KAMs, ensuring high performance, engagement, and professional growth.


• Oversee workload distribution and provide mentorship, fostering a collaborative and
  - driven team environment.


• Achieve strategic objectives per customer – i. e. NR, Gross Margin.


• Build
  - term partnerships with customers.


• Manage the promotional strategy per customer and promotional execution (including trade budget management, range and space optimization).


• Manage negotiations with the customer in relation to Reckitt's commercial strategy and customer trading terms.


• Implement and ongoing management of the category strategy per customer.


• Develop and ensure successful implementation of customer new product launch plans.


• Identify opportunities for efficiency, profitability, and overall improvement in category account management.


• Elaborate and allocate quantitative and qualitative goals.


• Supervise all investments made with customers.


• Ensure that business practices align with Reckitt's values and code of conduct.


• Proactively identify complications and implement timely solutions.

Your experience

• Bachelor's degree in Business / Pharma sciences, or a related field.


• Minimum 3 years experience in Sales / Key Account Management, preferably in the healthcare sector.


• English and Portuguese advanced.


• Results-oriented, entrepreneurial and
  - motivated.


• Tenacious and resilient, driven to achieve even when faced with obstacles.


• Leadership and interpersonal skills capable of building strong working relationships with customers and internal teams.


• Strong commercial understanding of business issues and opportunities.

Skills for success

• Key Account Management


• Ecommerce


• Analyzing sales data


• Leadership


• Consumer and Shopper insights


• Category analysis


• Collaboration and partnership


• Influencing and consultative selling


• Customer strategy and channel strategy


• Sales strategy development and product planning


• Business acumen and commercial acumen


• Sales negotiation


• Profit and loss management


• Strategy execution and operational excellence

What we offer

With inclusion at the heart of everything we do, we support our people with Employee Resource Groups and a focus on wellbeing. We offer parental benefits, an Employee Assistance Program, life insurance, and other
- aligned benefits. Global share plans provide the opportunity to save and share in Reckitt's potential future successes. For eligible roles,
- term incentives may be offered to recognize outstanding results. The pay for performance philosophy applies.

Equality

We recognise that great people come from diverse backgrounds. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship and national origin; religion, pregnancy, family status, sexual orientation, gender identity, gender expression, or any other status protected by law.