(native German) Customer Support Consultant, emails/chats (Portugal, remote)
(native German) Customer Support Consultant, emails/chats (Portugal, remote)
(native German) Customer Support Consultant, emails/chats (Portugal, remote)
1 month ago Be among the first 25 applicants
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Passionate about the world of tech?
What if you had a chance to be a part of the world's leading Saa
S, Software, or Hardware solutions?
Passionate about the world of tech?
What if you had a chance to be a part of the world's leading Saa
S, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let's see what it takes
What you will do:
- Provide exceptional customer support via chats, and emails
- Build positive and
- lasting relationships with customers - Meet team KPIs
- Always be
-
- date with
- edge technology - Securely work with customers' sensitive information
- Apply the latest and greatest customer happiness practices
- Maintain working knowledge of our client's products and services
- Communicate with developers and other departments of various IT companies
- Native German and English communication skills
- At least 6 months of experience in a customer support role
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
- Experience with CRM systems
- Experience in crypto/finance
- Flexible schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and
- lasting cooperation - Greenhouse conditions for
- development
Support
Your
App is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
Customer ServiceIndustries
IT Services and IT Consulting
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Your
App by 2x
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#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: SupportYourApp Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 18. 6. 2025
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