Nearshore Sector | Senior Servicenow Consultant Lisboa

Nearshore Sector | Senior Servicenow Consultant
Lisboa
Lisboa, Lisboa, Portugal

At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are #Techfor
People. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10. 000 tech and business leaders on cloud, data and cyber security. Let’s fuse creativity with technology together and build innovative solutions that actively change things for the better.

Are you an experienced Service
Now expert ready to tackle complex challenges and lead our customers' digital transformation?

At Devoteam we are looking for a (Senior) Service
Now Technical Consultant to join our team. In this role you will be responsible for designing, implementing and maintaining innovative Service
Now solutions that meet the specific needs of our customers.





What will you do:

You translate complex customer requirements into functional and technical Service
Now solutions. You implement and configure various Service
Now modules, including ITSM, ITOM, HR Service Delivery, CSDM and Custom App Development. You develop and maintain integrations with other
- critical systems. You solve technical problems and optimize the performance of Service
Now. You work closely with customers, business consultants and developers to deliver the best possible solutions. We find cooperation very important. As a senior you share your expertise and guide medior and junior consultants. You organize design workshops with both internal and external stakeholders to further improve the user experience and adoption of the Service
Now platform. You will support our Service
Now developers as well as our project and commercial teams with designing Service
Now solutions and making cost and effort estimates. You make recommendations for effective and
- efficient workflows. At least 5 years of relevant work experience as a Service
Now consultant. CSA (Certified System Administrator) certification is a must. Service
Now Certified Implementation Specialist (CIS) in relevant modules (ITSM, ITOM, ITAM, CMDB). Strong knowledge of scripting in Service
Now (Javascript, Angular JS, JQuery, JSON). ITIL certification is a plus. Knowledge of SECOPS is a plus. Fluent in English. You are a strong communicator and team player. You are analytical,
- solving and
- oriented. The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.