.NET OPERATE/SUPPORT LEAD (HYBRID)
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- NET OPERATE/SUPPORT LEAD (HYBRID)
Location: Lisbon, Portugal (at least 2 to 3 days onsite in Barcelona)
Language Requirements: Fluent English and Portuguese
Contract: 6 months (with possibility of extension)
Instructions: Please send your CVs in English and make sure to include all skills and experience that match the requirements of the opportunity. This will significantly increase your chances of success.
About the Role
We’re looking for an experienced. NET Operate/Support Lead to join a critical project in Lisbon, delivering comprehensive support and enhancement services for local business applications. This role requires a proactive leader who can manage incident response, change management, and continuous improvement initiatives, while guiding a technical team in a
- demand environment.
Key Responsibilities
- Lead the delivery of Incident Management, Service Requests, Change Management, Problem Resolution, and Preventive/Corrective actions
- Allocate tasks and provide technical/process guidance to the Operate team
- Coordinate with vendors to resolve application issues and manage SLA/KPI performance
- Ensure clear, timely communication with business users, Country IT, and Shared Country Leads
- Collaborate on major outage assessments and contribute
- specific insights - Identify and implement service improvement opportunities
- Manage and present weekly/monthly service review reports for internal and external stakeholders
We are looking for a professional who combines technical expertise with leadership and stakeholder management skills:
Languages: Fluent in Portuguese and English Strong experience with. NET, SQL Server, SSIS, and ETL processes Solid background in ITIL-based operations and process implementation Proven ability to manage teams, lead reporting, and coordinate with
- party vendors Experience in Disaster Recovery and Business Continuity Planning Strong skills in Risk Management, escalation handling, and customer communication
Why Join This Project?
- Take the lead in a
- critical support role with visibility across IT and business functions - Work with modern Microsoft technologies in a dynamic environment
- Opportunity to extend the contract and grow with the project
- Collaborate with a skilled, multinational team
Apply now to take a leadership role in a
- paced, collaborative environment.
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#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: iTRecruiter Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 9. 7. 2025
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