Network Support Engineer – OLT Migrations Lisboa

Our Mission

Ivy Partners is a Swiss consulting firm dedicated to helping businesses navigate their strategic, technological, and organizational challenges.

We are committed to providing our team members with a career that promotes both their personal and professional growth. We support their skill development and offer genuine opportunities for advancement.

As a Network Support Engineer – OLT Migrations at Ivy Partners, you will:

• Support the migration from MA5600 to MA5800 equipment with minimal service interruption.
• Assist in the activation and configuration of XGSPON services.
• Provide operational support for our Fixed Access Network, including troubleshooting and system monitoring.
• Execute tasks both during the day and occasionally at night (up to 2 nights/week) to minimize customer service impact.
• Work collaboratively with
  - functional teams to ensure service quality, resolve incidents, and deliver projects efficiently.
• Document procedures, maintain technical records, and comply with our standards.

About You

You are the ideal candidate if you:

• Have at least 2 years of experience in telecommunications or IT, preferably within Fixed Access networks.
• Possess a thorough understanding of fiber optic networks, GPON/XGSPON technologies, and OLT platforms (experience with Huawei is a plus).
• Are able to work in a hybrid mode, in alignment with our
  - site/remote policies.
• Are willing to undertake occasional night work as necessary.
• Demonstrate strong
  - solving skills, meticulous attention to detail, and the ability to work in critical service environments.
• Have excellent communication skills and the ability to collaborate effectively within a team.
• Are fluent in English (knowledge of Portuguese is an advantage).

Why Join Ivy Partners?

We are committed to:

• Preventing care to our team members | We provide a caring environment where everyone is appreciated, with training and career advancement opportunities both in Switzerland and internationally.
• Creating a trustful atmosphere | Working with us means building a relationship based on transparency, professionalism, and dedication.
• Encouraging innovation | We combine technology and creativity to effectively manage
  - impact digital transformations.
• Taking responsibility | Our collective actions are at the heart of our mission, and we strive to make a positive impact.