Night Auditor (M/F) - Tivoli Oriente Lisboa Hotel - (Lisboa)
Sou uma empresa: Minor Hotels Europe & Americas
As Night Auditor you will be responsible for the hotel's reception during the night and ensures the quality of services offered to customers.
- Balance the accounts from day shift.
- Manage front desk activity and handle guest
- ins and
- outs. - Ensure customer satisfaction by scheduling
-
- calls and other concierge activities according to guest preference. - Handle customer requests and complaints and directing other employees or departments accordingly.
- Create invoices, bills and checks for vendors, employees and contractors.
- Manage and update all official documentation pertaining to the role.
- Ensure that all
-
- day activities have been successfully executed by employees in all departments. - Answer calls and queries related to potential booking.
- Professional experience in similar roles.
- Knowledge of English and preference for another Foreign Language (fluent in spoken language).
- High School Diploma or Professional Course adapted to the role (preferred).
- Bachelor's or Degree in Hotel or Tourism Management (preferred).
- Good level of general culture and knowledge of the hotel's destination.
- Computer knowledge Microsoft Office, Internet, Database and specific applications for the area of accommodation / hospitality.
- Genuine smile.
- Good looking and sympathy.
- Customer orientation.
- Passion for service.
- Professional attitude.
- Teamwork.
- Autonomy and initiative.
- Time flexibility.
- Punctuality and attendance.
- Excellent organizational skills.
At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and
- cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
- Worldwide experience diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Wellbeing initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Ability to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
- Informações detalhadas sobre a oferta de emprego
Empresa: Minor Hotels Europe & Americas Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 17. 7. 2025
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