Night Auditor - Recepcionist Porto

Join our Smart
Rental team!

Smart
Rental Group, is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector.

Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs.

With more than 10 years of experience, our activity focuses on hotels, apartments, hostels, student residences and luxury residences for the elderly.

Our portfolio has brands such as Smart
Rental Collection, Akeah, Malacuna, Live It, Suio, Evoca and Lemonade, covering various vertical markets in the Living and Hospitality sector.

What will you do?

• Welcome and check in/check out guests in a professional and courteous manner.
• Answer phone calls and handle guest inquiries, requests, and complaints.
• Perform night audit procedures to balance daily financial transactions (room charges, food & beverage, other revenue).
• Prepare and distribute daily financial and occupancy reports for management.
• Monitor reservations, cancellations, and room availability.
• Ensure accurate posting of room charges, payments, and adjustments.
• Secure hotel premises during the night shift, maintaining safety and security protocols.
• Handle late arrivals, early departures, and
  - shows.
• Support other departments with overnight requests when necessary.
• Maintain cleanliness and order at the reception and lobby area.

What do we look for?

• At least 1 year of previous experience in a similar position
• Management of hotel and reservations PMS
• High level of English
• Other languages will be valued

What do we offer?

• Possibility of professional development and growth within an expanding company.
• Discounts on our hotels, restaurants, and events. Additionally, we also offer discounts in multiple sectors through the Corporate Benefits platform.