Norwegian Customer Advisor - Lisbon, Portugal - Lisboa

Norwegian Customer Advisor - Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

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Client:

Foundever

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

788af8e72a90

Job Views:

Posted:

27. 04. 2025

Expiry Date:

11. 06. 2025

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Job Description:

Lisboa, Portugal, PT

Norwegian Customer Advisor - Lisbon, Portugal

Req ID#: 389268

Come and work with us.

Do you want to contribute to outstanding customer service? Are you a Norwegian native or fluent speaker with strong English communication skills? Looking to advance your career abroad in a multicultural environment? Then we have the perfect opportunity for you!

Your future project: join our Norwegian Customer Advisor team.

As a customer advisor specialist, your daily responsibilities will include:

Provide first contact resolutions to customer queries
Offer specialized customer support through written and phone communication
Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner
Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
Create an exceptional customer experience that customers value and that we are proud of
Follow management guidance and provide feedback

To succeed in this role, you will need to have:

Native or proficient level of Norwegian (C2)
Advanced level of English (at least C1), both verbal and written
Strong communication skills – excellent phone conversation skills, attentive listening, and superior writing skills
Analytical and
- solving skills with strong attention to detail
A desire to learn and grow, with curiosity and
- solving abilities
Must hold EU citizenship or a valid work permit for Portugal
Be a local candidate or willing to relocate to Portugal (work
- site in Lisbon)