Norwegian Speaking Customer Specialist
Oferta: Are you looking for your next adventure abroad? What about moving to Portugal? As a result of the incredible growth of our client, we're looking for bilingual speakers to join us and one of the world's most
- known brands, as a Norwegian Speaking Customer Specialist (M/F) - Call Center Agent, to work in Porto - Portugal. Funções:
- Maintain a positive, empathetic and professional attitude towards customers;- Respond promptly to customer inquiries;- Communicate with customers by calls, tickets, emails or messages;- Know the product/service well;- Process customer requests and complains;- Track, document and retrieve information in call tracking database;- Increase customer loyalty by delivering a seamless experience. Requisitos:
- Have a proficient or bilingual level of Norwegian, and advanced level of English;- Have 6 months – 1 year of customer service experience;- Have call center experience;- Are living in or willing to relocate to Portugal;- Have flexibitity in terms of shifts;- Have effective communication skills and customer care skills – ability to listen and understand the customers needs;- Have strong computer navigation skills (you don't need to be a pc nerd, don't worry);- Have good disposition to work in a customer service environment. Horário:Full-time schedule of 40 hours a week, rotative, with the breaks provided by law. Qualificações:
- High School. Línguas:
- Proficiency in Norwegian;- Advanced English. Alemão - Muito bom
Inglês - Médio
Eurofirms Trabalho Temporário Lda. Alvará nº 712/13 de 17 de Julho.
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