Norwegian Speaking Junior Customer Support

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Key Responsibilities

• Handle customer inquiries via phone, email, and chat in Norwegian.
• Assist customers with product‑related questions, troubleshooting, and general support.
• Ensure timely and effective resolution of customer issues while maintaining high service standards.
• Accurately document customer interactions and feedback in our systems.
• Collaborate with internal teams to escalatetheir complex matters.
• Participate in initiatives to enhance customer satisfaction and service quality.

Requirements

• Native Norwegian speaker with excellent communication skills.
• B2 level proficiency in English.
• Previous experience in customer service or a related field is preferred.
• Strong problem‑solving abilities and a customer‑orientated approach.
• Ability to work independently as well as part of a team.
• Proficient in using computer systems and software applications.

What We Offer

• Competitive salary and performance‑based bonuses.
• Comprehensive training and ongoing support to ensure your success.
• Opportunities for professional growth within the organization.
• A vibrant and collaborative work environment in Lisbon.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Other

Industries

• Technology, Information and Media