Norwegian Technical Customer Service in Lisbon Lisboa

Norwegian Technical Customer Service in Lisbon
Lisboa
Lisboa, Lisboa, Portugal

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Norwegian Technical Customer Service in Lisbon, Lisbon

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Client:

Location:

Lisbon, Portugal

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4216a2f961e9

Job Views:

4

Posted:

23. 06. 2025

Expiry Date:

07. 08. 2025

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Job Description:

At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.

Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ?

Do you enjoy helping people solve tech problems? Join a friendly team where you will support customers with their questions about products, software, and connectivity issues. You’ll be the
- to person for anything from how a product works to fixing small technical problems.

Your Tasks

• Talk to customers via phone, email, chat, social media, or messages
• Answer general questions and provide tech support
• Support with
  - commerce, software, and device connection issues
• Forward complex cases to the next level of tech support
• Work with technicians to solve help tickets
• Manage your own list of support requests
• Keep clear records of all interactions and updates
• Give feedback on support tools and help documents
• Follow the brand's style and tone in all communication

What We’re Looking For

• Proficiency in Norwegian and good level of English, both written and spoken
• High school diploma (required)
• Good
  - solving abilities
• Comfortable with digital tools and systems
• Able to work in a
  - changing environment
• Open to learning and feedback
• Flexible availability (evenings/weekends/holidays)

Nice to Have

• Interest in technology
• Experience in customer support
• Some technical
  - how or curiosity
• Team spirit

What We Offer

• New and modern office.
• Full training to help you succeed.
• Relocation support (if applicable).
• We promote
  - company mobility to work at any of our sites around the world.
• Competitive wages (14 monthly payments per year) + bonus